Privacy Policy

Privacy Policy
Effective Date: 5 Dec 2024

Better Things Pte. Ltd. (“Better Things,” “we,” “our,” or “us”) is committed to protecting your personal data and complying with the Personal Data Protection Act 2012 of Singapore (“PDPA”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data.

By using our platform or providing your personal data, you agree to the terms of this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to all personal data collected, used, and disclosed by Better Things through our website, web-app, and related services (“Platform”).

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, date of birth, gender.
  • Contact Data: Email address, phone number, mailing address.
  • Account Data: Username, password, profile picture, preferences.
  • Transaction Data: Details of bookings, payments, and purchases made through the Platform.
  • Technical Data: IP address, browser type, device information, and other technical information collected automatically when you use our Platform.
  • Usage Data: Information about how you use the Platform, such as session history and interactions.
  • Media Data: Photos or videos taken during sessions, with your consent.

3. How We Collect Personal Data

We collect personal data through:

  • Direct Interactions: When you sign up for an account, book a session, or communicate with us.
  • Automated Technologies: Cookies and similar technologies to track your use of the Platform.
  • Third Parties: Partners and service providers may share your data with us, where legally permissible.

4. Purpose of Collection and Use of Personal Data

We may use your personal data for the following purposes:

  • Account Management: To create and manage your account.
  • Service Delivery: To process bookings, payments, and provide services.
  • Communication: To send updates, notifications, and respond to inquiries.
  • Marketing and Promotions: To send marketing materials (with your consent) and personalize your experience.
  • Legal Compliance: To comply with legal obligations and resolve disputes.
  • Security: To monitor and protect the security of our Platform and users.
  • Analytics: To analyze usage patterns and improve our Platform.

5. Disclosure of Personal Data

We may disclose your personal data to:

  • Service Providers: Third-party vendors who assist in delivering services (e.g., payment processors, hosting services).
  • Business Partners: Partners involved in co-hosted sessions or promotions.
  • Legal and Regulatory Authorities: As required by law or in response to legal processes.
  • Potential Buyers: In the event of a merger, acquisition, or sale of assets, subject to confidentiality agreements.

6. Transfer of Personal Data Outside Singapore

If your personal data is transferred to a country outside Singapore, we will ensure that it is protected in accordance with the PDPA and this Privacy Policy.

7. Retention of Personal Data

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Withdrawal of Consent: Withdraw consent for the collection and use of your data (subject to legal or contractual obligations).
  • Deletion: Request deletion of your data, where applicable.

To exercise these rights, please contact us at hello@betterthings.io.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure.

10. Use of Cookies

We use cookies to enhance your experience on the Platform. You can control cookies through your browser settings.

11. Marketing Communications

We will seek your consent before sending marketing communications. You can opt-out at any time by contacting us or following the unsubscribe instructions in the communications.

12. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Platform with an updated effective date. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.

14. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us at:
Email: hello@betterthings.io

By using the Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.